Dear valued customers,
It’s been a challenging time for all with many ups and downs, and there are some changes afoot on our side that we wanted to keep you up to date with:
Action Petz Newport:
We have had to take the decision to relocate our Newport site, sadly, we don’t own the building and it is being sold. We have explored multiple avenues, and tried our very best to not come to this decision, but unfortunately it is out of our hands.
So, for now at least, the Newport site will not be open, but rest assured, we are seeking new premises and we are confident we will be able to relaunch in 2021, with a brand spanking new dog park and day care centre for you and your pooches to enjoy! In the meantime, your nearest Action Petz is Action Petz Cardiff and we would love to see you there!
Action Petz Cardiff is slowly getting back to full operation and Action Petz Swansea is getting ready to reopen on 3rd August, both centres are ready and looking forward to receiving your pooches.
As with many other businesses, Covid-19 has posed a challenge for us, and we have come out of it feeling very optimistic about the future. We have faced many challenges in the past and are fully confident on our ability to bringing you the best service for you and your dogs.
Action Petz Newport members:
If you have a membership with Action Petz Newport, rest assured it has been frozen on the 21st of March 2020 due to the Covid-19 lockdown rules. The same memberships have now been cancelled. All card/payment details will be erased from our system. We will retain your contact details in case you wish to visit either Action Petz Cardiff or Swansea. If you prefer we delete your contact details completely off our database, please email us and we will swiftly do this for you. Please be advised that, by deleting your details from our database we will be unable to verify proof of past membership and, should you wish to visit us in the future, you will be required to re-register.
Lastly, we wanted to thank all of you for your support during the last few years. Rest assured, this hurdle will only push us to work tirelessly to reopen soon.
If you have any questions, please email us directly clicking here.
Shelley and the Management team.