This website is owned and operated by Action Petz. We understand that some visitors to our site may be concerned about the information they provide and how we treat that information. Please take the time to read our Privacy Policy to answer any questions you may have. We may update the policy, so please read periodically.


On our website, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means you do not have to sign up in order to look at our site, but if you specifically agree to provide us with identifiable information such as by asking to be put on our mailing list, we may contact you from time to time.

There are some features of our site that require you to sign up to use. If you do create an account with us, we will only use the information you supply for the purpose of providing the information or services you request. Because of the volume of requests we receive we may have to give your name, e-mail and postal addresses to a distributor of our products. On our behalf, they will provide you with the products that you have ordered.


If you are 12 years old or under, before using this site or providing any personal details, please be sure to ask your parents or legal guardian for permission first.


Like many companies, we sometimes use “cookie” technology on our website. These cookies are stored on your computer by your browser. When you log in, this type of cookie tells us whether you’ve visited us before or are a new visitor. The cookie does not seek any personal information about you or provide us with any way to contact you, and the cookie does not extract any information from your computer. We do use the cookie to help us identify site features in which you have the greatest interest so that we can provide more of what you may want.


Action Petz reserves the right to revise, review or withdraw any of the content within this website at any time without prior notice, including (but not limited to) memberships, services, courses and events.


We monitor website traffic to assist in the continuous improvement and development of the site but do this only by monitoring IP addresses that are not linked in any way to any personal data, retaining the anonymity of our visitors.


This website contains text, images and other materials created by us and/or third-party partners. The content on this website is our property or the property of our third-party partners and is protected by intellectual property laws.

Except as expressly authorised by us, you may not modify, copy, reproduce, republish, upload, post, transmit, distribute, sell, license, rent, publicly display or perform, edit, adapt or create a derivative work of, in any manner, any content from this website. Use of the content for any purpose not expressly permitted by us is prohibited.


Images may be captured during events organised and hosted by Action Petz using digital photography, video or any other medium and may be used on the website, social media accounts, franchise prospectuses and/or other publicity material. Action Petz acknowledges its responsibilities in capturing images by photography or other means, including:

The Data Protection Act 1998: Action Petz undertakes to inform all those whose images may be recorded (or their parents/guardians if subjects are under 18 years of age) of the purposes for which the images may be used by Action Petz.

Therefore, Action Petz informs all persons taking part in events, training classes, and/or visiting the park in any capacity, that they may be filmed, photographed, filmed, or otherwise captured in image form, and unless express objections are immediately raised; individuals visiting Action Petz are deemed to have given their consent by remaining at Action Petz. Any queries or complaints should be raised with the respective centre Manager in the first instance.


These terms of use govern your use of our site. These website terms of use have been provided and, approved by the solicitors at legal documents resource DIY Legals. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.


1.1 It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]


2.1 This Website may be used for your own private purposes and in accordance with these terms of use.

2.2 You may print and download material from this Website for your own personal use, provided that you do not modify or reproduce any content without our prior written consent.


3.1 All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

3.2 Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.


3.2 Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

3.2 When using this website, you shall not post or send to or from this Website any material:

a.    for which you have not obtained all necessary consents;

b.    that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

c.     which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

3.3 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 3.2.


4.1 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this Website you do so at your own risk.

4.2 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

a.    you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

b.    you do not misrepresent your relationship with this website; and

c.     the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

4.3 By linking to this Website in breach of clause 4.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.


5.1 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

5.2 All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.


6.1 We do not accept liability for any loss or damage that you suffer as a result of using this Website.

6.2 in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.


7.1 These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.


Action Petz Limited

Unit 1, Nash Mead.

Queensway Meadows Industrial Estate.


NP19 4SU.

Email: [email protected]

Registered office Tel: 01633 282221.

Additional note:

All images used on this website are for representation purposes only.